Last updated: October 19, 2026
By creating an account, checking the box at sign-up, or otherwise accessing or using DataRaven™ (operated by PixlMediaServices, Inc., "we" or "us"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform. These terms apply to all users, including free and paid subscribers and team members invited to an account.
If you use DataRaven on behalf of a company or other organization, you confirm that you have authority to accept these terms for it, and "you" includes that organization. Our Privacy Policy and Disclaimer are part of these terms.
DataRaven is an AI-powered business intelligence platform. It reads data from the data sources you connect (such as Google Analytics, Google Search Console, Google Ads, Google Merchant Center, Salesforce, and Shopify) and from files you upload, and generates cross-platform insights, dashboards, alerts, and suggested next steps.
Access to connected data sources is read-only. DataRaven does not make changes in your connected accounts. Any change to your ads, store, listings, or records is made by you.
You must provide accurate and complete information when creating an account. You are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately of any unauthorized access at support@dataraven.ai.
The account owner may invite team members and decide what they can see. Team members use DataRaven under the owner's account, and the owner is responsible for their use of the platform and their compliance with these terms. The owner can remove a team member at any time.
DataRaven offers free and paid plans. Paid plans are billed in advance, monthly or annually, through Stripe. Your first paid subscription includes a 14-day free trial. You may cancel at any time from your account settings, and you keep access through the end of your current billing period. If a payment fails and is not resolved, the account moves to the free plan. Refunds are not provided for partial billing periods, including the unused part of an annual plan. Prices do not include taxes, which you are responsible for where they apply.
We may change pricing with 30 days' notice. Price changes will not affect your current billing period. Enterprise plans may be covered by a separate written agreement, which controls where it differs from these terms.
You agree not to:
You retain full ownership of all data you provide to DataRaven, including business data read from your connected data sources and files, notes, and business context you add. We do not claim ownership of your data.
You give us permission to store, process, and transmit your data only as needed to provide and improve the service for you, including sending it to the service providers listed in our Privacy Policy (for example, our AI provider) to generate your insights. Our use of your data is governed by the Privacy Policy.
You are responsible for ensuring you have the right to connect each third-party account and to share the associated data and files with DataRaven. If you connect an account or upload data you do not own or have authorization to use, you assume full responsibility.
DataRaven uses artificial intelligence to generate insights, analyses, alerts, and suggested next steps. AI output can be incomplete or wrong, and it depends on the accuracy of your source data. It is provided for informational purposes only and is not professional financial, legal, tax, or strategic advice.
Suggested next steps are suggestions only. You decide whether to act on them, and you are responsible for evaluating any insight before making a business decision.
We send service emails about your account, including alerts about significant changes in your data and weekly briefings. You can change alert settings in your account. Emails about security, billing, and changes to these terms are part of the service and cannot be turned off while you have an account.
DataRaven connects to third-party services via OAuth 2.0 or credentials you provide. Your use of those services is governed by their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or policies of third-party services. You may disconnect any integration at any time from your Settings page.
The DataRaven platform, including its design, code, AI prompts and methods, algorithms, and branding, is the intellectual property of PixlMediaServices, Inc. and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the platform for its intended purpose during your subscription. If you send us feedback or suggestions, we may use them without obligation to you.
We strive to maintain high availability but do not guarantee uninterrupted access to the platform. We may perform scheduled maintenance, and third-party service outages may temporarily affect data syncing. We are not liable for any losses arising from service interruptions or delays caused by events beyond our reasonable control.
DataRaven and all insights, alerts, and other output are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the platform will be error-free or uninterrupted, or that any output will be accurate or will produce any particular business result.
To the maximum extent permitted by law, PixlMediaServices, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of DataRaven, including loss of profits, revenue, data, or business opportunities, even if advised of the possibility of such damages. Our total liability for all claims relating to DataRaven shall not exceed the greater of the amount you paid for the service in the 12 months preceding the claim or one hundred U.S. dollars ($100).
You agree to defend, indemnify, and hold harmless PixlMediaServices, Inc. and its officers, employees, and agents from any claims, losses, and expenses (including reasonable attorneys' fees) arising from: (a) data or content you connect, upload, or share through DataRaven, including any claim that you lacked the right to share it; (b) your violation of these terms or applicable law; or (c) the use of DataRaven by team members on your account.
We reserve the right to suspend or terminate your account if you violate these terms or engage in activity that harms the platform or other users. You may terminate your account at any time by contacting us. Upon termination, your data will be handled in accordance with our Privacy Policy. Sections 6, 7, and 10 through 18 continue to apply after termination.
We may update these Terms of Service from time to time. We will notify you of material changes by email or through a notice on the platform. Your continued use of DataRaven after changes become effective constitutes acceptance of the updated terms.
These terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any dispute arising under these terms shall be resolved exclusively in the state or federal courts located in Franklin County, Ohio, and you consent to their jurisdiction. To the extent permitted by law, claims must be brought individually, not as a plaintiff or class member in any class or representative action.
These terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and us about DataRaven. If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce any part is not a waiver. You may not assign these terms without our written consent. We may assign them to an affiliate or to a successor in a merger, reorganization, or sale of the DataRaven business, and we will notify you if we do.
For questions about these terms, contact us at support@dataraven.ai or visit our Contact page.
PixlMediaServices, Inc.